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Music Lessons FAQ

What is the Cancellation Policy:

  1. Progressive Academy reserves the right to cancel any student’s lesson on recommendation of their instructor with a seven-day notice. The student’s remaining lessons will not be charged to the account. The last month’s paid lessons will be refunded against lessons owed in current month.
  2. Parent may cancel lessons for their child. They must give a 30-day notice to stop the payments starting the day Reinette is informed via an email to Students may continue lessons during this 30-day notice, or they may forfeit the lessons at the choice of the parent.
  3. Exceptions may be made to the above policies due to unforeseen circumstances, this decision is made at Progressive Academy’s discretion.


What is the Refund Policy:

  1. Under no circumstances are there refunds offered for lessons that have already been taught.
  2. There are no refunds offered for lessons missed due to sickness or holidays as there is a opportunity for up to one make-up lesson per month.
  3. There are only refunds offered if the child has missed more than 3 consecutive lessons due to medical emergency backed up by a doctor note.


What is the Make-Up Lesson Policy:

  1. If a student misses a lesson for any reason (sick, on holiday, at school field-trip, writing exam in class, etc), a make-up lesson will be offered during the pre-determined ‘make-up lesson day’ that occurs once a month. Every student is entitled to up to one make-up lesson per month.
  2. When you sign up for Private Music Lessons, you are securing a specific time slot in an instructor’s schedule. The make-up lessons are also secured in the instructors schedule. If the student misses both their original lesson, as well as the make-up lesson day, then their lesson is considered forfeited.
  3. The make-up lesson days are posted on the school calendar.
  4. There are only exceptions made if the child has missed more than 3 consecutive lessons due to medical emergency backed up by a doctor note.


What happens if the instructor misses a day of lessons:

  1. There are 3.5 weeks in June that are not booked for regular lessons. If an instructor misses a day of regular lessons, he/she will push lessons into that time frame.
  2. In the unlikely event that an instructor misses more than 3 weeks of regular lessons, the remaining lessons will be refunded.
  3. If an instructor misses one of the ‘make-up lesson days’, he/she will shift the day to another day in the next month, or into June. The new day will be posted on the school calendar.


What are the payment plans:

  1. Plan A is the total payment upfront.
  2. Plan B is half the payment upfront and the second half in January.
  3. Plan C is the first and last month’s lessons upfront, and the remaining split into monthly payments taken at the end of each month.


Will there be a year-end recital:

Yes, the year-end recital will be happening during the last week of May. The students will be split into smaller groups to keep the recital length under an hour. The recital will be in a 7:30-8:30pm time slot.


Will there be other performance opportunities:

Yes, students have the opportunity to play at the school assemblies held during the first Thursday every month. Students will have the opportunity to play in mini-recitals at seniors homes throughout the year provided they have a signed field-trip form. Parents will be informed and invited to each of these performances.


Should I purchase an instrument for my child to practice on:


  1. For piano, an entry level instrument can be found at ca – the Yamaha EZ-220 model approx $320; portable keyboards can be rented at Long & McQuade for as low as $20 per month (the Yamaha PSRE 453 model); or purchased from – the Casio (CTK1100BB) model approx $200 with stool and stand.
  2. For guitar, please email Stanley ( for directions to purchase or rent a properly sized guitar for your child. Make the subject: Obtain guitar for Progressive Academy Student; In your email, please include the age and height of your child.
  3. For drums, you can pick up an electronic kit at ca (carlsbro CSD130XXX for $330); or rent an acoustic or electronic kit from Long & McQuade for as low as $30 per month (the Mapex Tornado Rock Kit).


How Often Should I expect to receive communication from my child’s instructor:

You should expect to hear from your child’s instructor twice during the school year. If your child is practicing at home, their instructor will write practice plans directly in their lesson book. Otherwise, the instructors will be sending out two progress reports: one mid-way through the year, and one at the end of the year. If you have lesson specific questions that are not answered on this page, you may email your child’s instructor directly. You may also request a face-to-face meeting with the instructor during one of the ‘make-up lesson days’ posted on the school calendar.


What are some tips to help my child practice at home:



How long should you practice?


Beginners: 10 to 20 minutes – 5 days a week

Grades 1-3: 20 to 30 minutes – 5 days a week

Grades 4-6: 30 to 40 minutes – 5 days a week

Grades 7-8: 45 minutes – 5 days a week

Grade 9 and up: 1 hour  – 6 days a week

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